The Trouble with
Damaged Flywheels Begins
For many years Bosch remanufactured part
number SR82X has been a very popular and (the only) remanufactured
starter SKU available for Volkswagen Jettas and Golfs equipped
with a 1.8L engine. Traditionally this SKU has been just
like any other Bosch remanufactured starter in that it had some of
the industry's lowest warranty return rates related to it.
That is until recently when complaints have been received of
damaged flywheels after installing an SR82X.
Initial Investigation
After much contact with puzzled installers
and vehicle owners, Bosch reviewed not only the paper work
involved with warranty claims on these units but also the
"alleged" failed units themselves. Upon inspection
all the starters which were returned for warranty performed to
Bosch specification on a test bench, further inspection revealed
that some of the starters did show signs of damage to the teeth on
the pinion gear. In some cases the installers had installed
multiple starters and flywheels on the same car resulting in the
same outcome each time...a damaged/noisy flywheel and starter
engagement!
A Fly in the Ointment!
One of the SR82Xs which was returned for
warranty held an unusual surprise: both the flywheels which
had been damaged on the car were returned with the unit.
They were not the same! At first it was assumed that the
person returning the unit for warranty had accidentally put a
wrong flywheel in the box. In the process of checking
everything out, the customer was contacted about the difference in
the flywheels. They informed Bosch that indeed both of the
flywheels had come off of the same car, but one of them was the
original from the car and the other was a replacement which they
purchased from VW. When they purchased the replacement
flywheel, they not only got a flywheel but a set of shims and an
involved set of directions detailing how and where to make
measurements before installing the shims to determine how many and
which shims to install. This customer also informed us that
the flywheel was provided by VW at a cost of over $300.00, and
that to install it ... Yes, you guessed it-the transaxle has to be
removed so there are several hours and dollars of labor involved
also.
Puzzling Pinions
At this point the question still remained,
how come this milling of flywheels and pinion gears only occurs
some of the time when all of the SR82Xs are built the same?
We directed our attention back to the only thing that was
different in this equation: the ring gears. The
original ring gear, which has the appearance of a
"dished" tire rim, was noticeably narrower across the
edges of the teeth than the replacement. The replacement
also looked very much different than the original in that it was
not a solid, one-piece ring gear; it had more of the appearance of
a "mag" wheel or a custom steering wheel. With
these quite apparent differences in the two ring gears there must
have been a reason that Volkswagen had superseded the original
with the newer modified version.
Back to the Source
After checking several sources of O.E.
technical service bulletins, it was discovered that in 1990 VW
issued a tech service bulletin (#91-03) stating that if a Jetta
built before VIN 1G LW 746 848 or October of 1990 was diagnosed
with a noisy flywheel, it should be serviced with a "revised
starter and flywheel" to cure the condition. It also
stated that all Jettas built after that time were built with the
revised components.
What's So Different?
The on-going investigation already showed
that the revised ring gear was visually different in appearance
and had wider teeth than the original. But what about the
starter? All indications were that the starters looked the
same.
Back to the Source, Part
II
Further checking with sources at VW revealed
that with the need to correct the noisy starter engagement
problems on early Jettas, VW needed to increase the amount
of engagement between the teeth on the pinion gear and the ring
gear. To do this they had revised the dimensions of the ring
gear and some of the features of the starter. Further
checking revealed the biggest problem was the fact that the part
number of the original starter and the replacement starter were
exactly the same, and there was very little physical
difference between the two!
Identification of Early
vs. Late Style SR82Xs
In order to make the required changes to the
starter for correction of the noisy engagement problems, it was
necessary for the original starter manufacturer to make a new
drive end housing for the starter. In casting this housing, a
couple of small identifying markings are all that one can actually
see to determine a late style starter from the early style.
New SKU
In order to provide proper coverage for the
differences in the vehicles we now know are out there, Bosch had
to add another SKU to the SR82X range of applications. That
new part number (SR0782X) is in the 1998 Bosch Reman. catalog
(#221130).
Still Complicated
If the world were simple, we could say that
the SR82X fits all Jettas built prior to VIN 1G LW 746 848 or
October of 1990, and that the SR0782X fits any Jetta built after
that VIN date. And to a great extent that is true.
But...The world isn't that simple. If you need to provide a
starter for any of the early Jettas built prior to October of
1990, you can't just order a replacement part based upon the
application or the part number on the starter. Remember,
the replacement starter and the original have the same exact OEM
numbers stamped into the housings. This is due to the
fact that these cars are getting older now, and without actually
looking at the starter or the flywheel, you have no way to
determine if the original starter and flywheel were replaced with
the later versions as per the Volkswagen tech service bulletin for
noisy starters.
If, for example, the late style flywheel has
already been installed on the vehicle and you sell/install the
early style (SR82X) for that vehicle, you will actually make the
problem worse as the shimming of the replacement flywheel and the
different dimensions of the later style flywheel will actually
make the gear engagement problems worse! And you guessed
it...the late style (SR0782X) will not work properly with the
early style flywheel either.
Proper Identification
So - all of this explanation boils down to
the following:
- For Jettas built prior to VIN 1G LW 746
848 or October of 1990, the only sure fire way to provide the
correct starter for the vehicle is to look at the starter
drive end housing of the starter removed from the vehicle and,
as per the figures provided, identify whether the unit is an
SR82X or an SR0782X. Only after properly identifying the
original unit should the replacement be ordered/installed.
- For Jettas built after October of 1990
the SR0782X is the correct replacement.
A more condensed explanation of this
situation is provided in a Bosch application notice (B-105) which
is packaged with each SR82X as well as SR0782X. In the 1998
Bosch Reman. catalog all SR82X and SR0782X applications are
footnoted alerting customers to this situation. In addition,
application notice B-105 appears in full on page 270 of that same
catalog.
It may seem like a lot of extra work to
properly identify the correct replacement unit for the early
Jettas, but several hours of your labor time and a $300.00+
flywheel are probably worth the inconvenience.